Management of Training

This three day training course is designed for those involved in the management of training to be able to oversee and manage effective and appropriate training programmes within their organisations, ensuring maximum retention of information by their trainees and value for money.

It includes an in-depth model for training needs analysis and how to set up and maintain a training department, from choosing trainers to equipping the training room. It also includes a model for worth analysis to determine the return on investment of your training programmes.

Please note : this course can be run either in your premises or remotely via conference calling software. Please , contact us for details.


By the end of the course participants will:

  • Effectively assess training needs within organisations
  • Understand and use best practice methods for planning training programmes
  • Cater for individual learning needs within group training

1 Introduction – Introduction to the course explaining the goals of the course and what the participants will get out of it

What is Learning? – This module provides the manager with an understanding of learning types and how to recognise them in staff to enable the most suitable and therefore most cost-effective training style.

What is Training? Training Styles – Explains the different styles of training available to a training unit manager and how to use them in conjunction with ‘what is learning’ module

The Training Cycle – Explains the theory and process of the training cycle to enable integration of worthwhile training into the organisation and how to assess its effectiveness

Lesson Plans and Record Keeping – This module gives practical advice on how to keep relevant training records, and what information needs to be kept.

2 Focused feedback – This module discusses the importance of feedback and the value of narrowing the scope of the feedback to cover only relevant areas

Barriers to Learning – There are many factors that influence the efficiency of learning. This module explores those barriers and methods to remove them.

Group Dynamics- How groups of people behave in the training environment, good and bad. Managers need to have a good understanding of the problems that are going to be faced by their staff and the effects that it may have on training

Trainer’s Toolkit – Resources available to the trainer in delivering the training efficiently in all circumstances

3 Analysis of Organisational Training Needs (AOTN) – The most important operational element of the training manager’s role. These modules introduce a system and methodology for the training manager to obtain relevant information, analyse that information and then identify the training needs for the individual and the organisation.

4 Staffing and Resourcing the Training Unit – Looks at the HR issues of recruitment, accommodation, and facilities. Selection of trainers is a vital element of a successful training unit. Managers need to understand the importance of job descriptions and selection criteria. The two Sessions to this module cover the HR management issues to be faced by the training unit manager and how to avoid the common pitfalls.

Evaluating Training – How to evaluate the effectiveness of a training course and determine its value. This is important for managers to do to ensure that the training delivered is practical and achieving the needs of the organisation and individual.

5 Performing Worth Analysis – A module to complement the previous module. This outlines and explains the process of performing a worth analysis on the training giving a quality check to the training.

Determining Return on Investment – this is the final management module and shows the delegates how to assess whether the financial and human investment in a training course can show a tangible return. In effect, this is how the training manager will justify the costs of the training unit. The module will discuss how to present the information so that it is easily understood and clearly demonstrates its purpose.